Frequently Asked Questions (FAQs)

IndiMyst essential oils are highly concentrated, aromatic liquids extracted from plants, herbs, flowers and other parts of the tree through steam distillation methods. They capture the natural essence and fragrance of the plant they are derived from.

IndiMyst essential oils are extracted through steam distillation method.

Yes, IndiMyst essential oils are safe to use when used properly and in moderation. It is important to follow recommended dilution guidelines and exercise caution, especially if you have specific health conditions or sensitivities. If you have any concerns, consult with a qualified healthcare provider.

IndiMyst essential oils can be used in various ways, such as aromatherapy (using a diffuser), topical application (diluted with carrier oils), and inhalation (directly or via steam).

While some essential oils can be ingested in small quantities and under professional guidance, it is generally recommended to exercise caution and consult a qualified aroma therapist or healthcare provider before ingesting IndiMyst essential oils.

The shelf life of IndiMyst essential oils can vary depending on the specific oil and how they are stored. In general, most essential oils can last for several years if stored properly in a cool, dark place and tightly sealed.

Yes, IndiMyst essential oils undergo rigorous testing to ensure their quality and purity. We conduct third-party testing and provide detailed product information, including the source, extraction method, and any certifications, to ensure transparency and guarantee the highest standards.

Some IndiMyst essential oils are derived from organically grown plants and may carry organic certifications. We prioritize sourcing high-quality organic ingredients, and we provide information about the organic status of our oils on our product labels and descriptions.

Pregnant women should exercise caution when using essential oils, including IndiMyst essential oils. Some oils are not recommended during pregnancy. It is best to consult with a qualified healthcare provider or aroma therapist before using essential oils during pregnancy.

While IndiMyst essential oils are generally safe, they can cause skin irritation, allergic reactions, or sensitivities in some individuals. It is important to perform a patch test before use and discontinue use if any adverse reactions occur. Some oils may also interact with medications, so it is advisable to seek professional advice.

IndiMyst essential oils should be stored in dark glass bottles, tightly sealed, and kept in a cool, dry place away from direct sunlight or heat sources. Proper storage helps maintain their potency and extends their shelf life.

You can place an order with IndiMyst Essentials through a website or mobile app. Simply browse the product catalogue, select the items you need, and proceed to the checkout process.

IndiMyst Essentials does not have a minimum order requirement. You can order as little or as much as you need. You can place a minimum order of INR 300/- to get free delivery.

IndiMyst Essentials offers various delivery options, including standard delivery, express delivery, and same-day delivery in select areas. The availability of these options may vary depending on your location.

The delivery time may vary depending on factors such as your location, the availability of the products, and the delivery option you choose. Standard delivery typically takes 3-5 business days, while express and same-day delivery options provide faster delivery times.

IndiMyst Essentials strives to deliver to as many locations as possible across India. However, there might be certain remote areas where delivery may not be available. You can check the delivery availability for your specific location on our website or app.

Yes, IndiMyst Essentials provides order-tracking facilities. Once your order is confirmed and dispatched, you will receive a tracking number that you can use to track the progress of your delivery.

IndiMyst Essentials accepts various payment methods, including debit cards, credit cards, net banking, and mobile wallets, UPI. Cash on delivery (COD) may also be available in select areas.

If you have any issues with your order or delivery, you can reach out to our customer support through a website or Mobile app, or contact our customer service helpline. We will assist you in resolving any problems or concerns you may have.

IndiMyst Essentials does not have a return and refund policy. Instead, we replace the product within a specified time frame if they are damaged, defective, or not as described. You can refer to our website or contact customer support for more information on specific return policies.